Privacy Policy

What is Personal Data?

*Personal data* refers to “any information relating to an individual that enables the identification of that person, whether directly or indirectly, but excluding data of deceased individuals.”

Personal Data We Collect

We collect the following personal data:

Full name
Email

Sources of Personal Data

We may obtain your personal data as follows:
We receive your personal data directly from you during our service procedures, including:

The process of registering for our services or submitting requests to exercise your rights
Your voluntary participation in surveys or communication via email or other channels between us and you
From your website usage data collected via your browser’s cookies

Purposes of Data Processing

We collect your personal data to provide you with our products and services, as well as to send you news and promotions related to our offerings.

Processing of Personal Data

Upon receipt of your personal data, we will:

Securely store the data
Use the data

Data Retention and Storage Duration

The data controller will retain your personal data as follows:

Storage format: Soft copy / Hard copy
Storage location: In a secure room, cabinet, or computer
Retention period: As specified in the data processing duration
Once the retention period has expired or we no longer have legal grounds to process your personal data, we will destroy it by deletion, to be completed within 90 days after the expiration date.

Retention Period of Personal Data

We retain personal data as follows:

Full name and email
Retention period: 10 years from the contract termination date

Your Rights

You have the following rights:

Right to withdraw consent: You can withdraw your consent to data processing at any time while your data is with us.
Right of access: You can access your personal data and request a copy, including disclosure of how we obtained any data not provided directly by you.
Right to rectification: You can request corrections of inaccurate data or additions to incomplete data.
Right to erasure: You may request deletion of your data under certain circumstances.
Right to restriction of processing: You may request suspension of data processing under certain circumstances.
Right to data portability: You may request your personal data be transferred to another data controller or to yourself, under certain circumstances.
Right to object: You may object to the processing of your data under certain circumstances.

You may contact our DPO or relevant officer to submit a request to exercise any of the above rights (contact details are provided below under “Contact Information”).

You will not be charged any fees for exercising your rights. We will consider your request and notify you of the result within 30 days of receipt.

Marketing and Promotions

During your use of our services, we may send you information on marketing activities, promotions, products, and services that may be of interest to you. If you have agreed to receive such information, you may withdraw your consent at any time by clicking the unsubscribe link in any of our emails.

COOKIES

What Are Cookies?

Cookies are text files stored on your computer used to save logs of your internet usage or website visit behavior. You can learn more about cookies at https://www.allaboutcookies.org/

How We Use Cookies

We collect data from all visitors through cookies or similar technologies. We use cookies to improve service access and efficiency via the internet, including:
To analyze user behavior for website improvement in terms of usability, speed, and performance.

Types of Cookies We Use

We use the following cookies on our website:

Essential cookies: Necessary for website functionality. You cannot disable these cookies.
Analytical cookies: Used to collect usage data to measure, improve, and enhance the website experience. If you do not consent, we cannot collect such data.
Targeting cookies: Collect data, including personal information, to analyze and present content that matches your interests. Without consent, we cannot provide personalized content or ads.

Managing Cookies

You can configure your browser to reject our cookies. Instructions are available here:
https://www.wikihow.com/Disable-Cookies

Privacy Policies of Other Websites

This privacy policy applies only to our services and website. If you follow a link to another site (even from our website), you must review and follow that site’s privacy policy separately.

Changes to the Privacy Policy

We regularly review our privacy policy to ensure it aligns with applicable practices, laws, and regulations. If changes are made, we will notify you by updating the information on our website as soon as possible.
Last reviewed: [05/23/2025]

Contact Information

Data Controller Details:
Name: I.O.P. Instrument Co., Ltd.
Office Address: 101/35 Moo 1, Khu Khot, Lam Luk Ka, Pathum Thani 12130, Thailand

Contact:
Phone: 02-531-6532-3
Email: Iop_instrument@hotmail.com

Regulatory Authority Contact

If we or our employees violate personal data protection laws, you may lodge a complaint with the regulatory authority:
Name: Office of the Personal Data Protection Commission (PDPC), Thailand